Privacy Policy

How we use cookies is explained in our separate Cookie Policy. We do not sell personal data to anyone.

1. Who we are and what this policy covers

AeroNL, Prinses Margrietplantsoen 81, 2595 BR The Hague, the Netherlands, registered with the Chamber of Commerce under number 40237900, is responsible for the processing of personal data described in this policy. The policy applies to data we collect through aeronl.com, our forms and our newsletter, and to data we process for our events and our membership administration. You can reach us about anything in this policy at info@aeronl.com.

2. Registering for our events

When you register for one of our events, we ask for the details the registration form requires, such as your name, organisation and email address. We use them to handle your registration, to send you practical information about the event and, where the event involves a fee, to invoice you. The legal basis is the agreement you enter into when you register. Registrations are stored in our customer relationship management system.

Some of our events are organised together with partners. In that case we may share your name and organisation with the co-organisers or sponsors of that event. The registration form for such an event states this in advance, so that you know before you register.

3. Contact and other forms

The website has forms for several topics. We use what you enter to answer your question or deal with your request, and we may store it in our customer relationship management system so that we can follow up. The legal basis is our legitimate interest in answering questions from the sector and maintaining our relationships within it.

4. Our newsletter

You can subscribe to our newsletter through the website. We process your email address and any other details you provide on the basis of your consent.

When an organisation becomes a member, the contact person it names is subscribed to the newsletter automatically, so that our members stay informed about the sector and our activities. The legal basis for this is our legitimate interest in keeping our members informed.

Our newsletter is sent through Mailchimp. Mailchimp records whether a newsletter is opened and which links are clicked, and we use this information to see which subjects interest our readers. Every newsletter contains a link to unsubscribe, and you can also unsubscribe by sending an email to info@aeronl.com.

5. Membership and invoicing

Membership of AeroNL is held by organisations, not by individuals. For our membership administration, we process the contact details of the contact persons a member names. We use them to represent the interests of the member, to invite its people to our activities and to send invoices. The legal basis is the membership agreement.

6. Photos at our events

Photos are taken at our events, and we publish a selection on our website, in our newsletter and on social media to show what happens in the sector. We do this on the basis of our legitimate interest in reporting on our activities. If you prefer not to be photographed, please let the photographer or one of our staff know on the day. If a photo of you has been published and you would like it removed, send an email to info@aeronl.com and we will take it down.

7. Website visits

When you visit aeronl.com, we use Google Analytics, loaded through Google Tag Manager, to see how visitors use the website, such as which pages are visited and how far visitors scroll. We do this only after you have given consent through the cookie banner, and we use the information only to improve the website. Google Analytics keeps it for 14 months. Our Cookie Policy explains which cookies we use and how you can change or withdraw your consent.

8. Who we share your data with

We do not sell personal data and do not share it with others for their own marketing. We share personal data only in the following cases:

• with suppliers that process data on our behalf, such as our hosting provider, the agency that maintains our website, our customer relationship management provider, Mailchimp and Google;
• with the co-organisers or sponsors of an event, as described in section 2;
• with public authorities, where the law requires us to.

With suppliers that process data on our behalf, we have agreements in place so that they handle it with care and only on our instructions. Some of these suppliers, including Google and Mailchimp, are based in the United States. Transfers of personal data to the United States take place under the EU-US Data Privacy Framework or under standard contractual clauses approved by the European Commission.

9. How long we keep your data

We keep personal data as long as we need it for the purpose for which we collected it. Contact details of member organisations are kept for the duration of the membership, event registrations for the preparation and follow-up of the event, and newsletter subscriptions until you unsubscribe. After that, we delete the data, unless the law requires us to keep it longer. Invoices and other financial records, for example, are kept for seven years because Dutch tax law requires this. Google Analytics keeps website statistics for 14 months.

10. How we protect your data

We take appropriate technical and organisational measures to protect personal data against loss and unauthorised access, and we expect the same of the suppliers we work with.

11. Your rights

You have the right to access the personal data we hold about you and to have it corrected or deleted. You can also ask us to restrict its use, object to processing that is based on our legitimate interest, and receive your data in a format that you can transfer to another party. Where we rely on your consent, you can withdraw it at any time.

Please send your request to info@aeronl.com. We respond within one month. If you are not satisfied with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

12. Changes to this policy

We update this policy when our way of working changes, for example when we start using a new tool. The date at the bottom of this page shows when it was last changed.

Handling your data with care is part of the trust that our members and the sector place in us, and we intend to keep earning it.

If you have questions about this policy or about your data, please contact us at info@aeronl.com.

Last updated: 11 November 2026